Terms & Conditions
The commercial terms, payment structure and general conditions that govern projects and engagements with HeyParth.
1. Acceptance of Terms
These Terms & Conditions govern your use of the HeyParth.com website and any services provided by HeyParth ("we", "us", "our"), including SEO, Google Ads, Meta Ads, social media marketing, performance marketing, graphic design and website development. By engaging our services or using our website, you agree to be bound by these terms.
2. Commercial Model
HeyParth.com offers customized packages starting from ₹2,500 and going up to ₹1,00,000+. The right package depends on your business, goals, required services, scope, complexity and execution requirements. We first understand your requirement and then recommend the most suitable package instead of forcing you into a fixed plan. Full details are available on our Pricing page.
3. Payment Structure
Our standard payment structure is based on ad spend:
- Ad spend below ₹10,000: 50% advance, 50% balance due after 15 days from onboarding / first payment date.
- Ad spend ₹10,000 and above: 70% advance, 30% balance due after 15 days from onboarding / first payment date.
For non-ad-spend engagements (e.g. website design, graphic design, one-time projects), payment terms will be specified in the approved quotation or invoice.
4. Service Portfolio & Pricing
- Logo Designing — starting ₹1,500.
- Graphic Designing — custom pricing based on scope.
- Website Designing (static or dynamic) — starting ₹4,999.
- E-commerce Website — starting ₹7,999.
- Custom Website (advanced features/integrations) — custom price.
- Digital / Performance Marketing — custom pricing based on strategy and campaign requirements.
- Instagram + Facebook Page Setup — ₹999 one-time, if pages are not already created.
5. General Commercial Terms
- Package prices are scope-dependent and may vary according to your exact requirements.
- Ad spend is separate from HeyParth's professional/service fee unless explicitly stated in the quotation.
- Third-party costs such as domain, hosting, premium plugins/themes, paid tools, stock assets or external services are separate unless included in the approved scope.
- Any work outside the approved scope may be quoted separately before execution.
- Project timelines depend on scope, client approvals, content/access availability and third-party dependencies.
- The approved quotation/invoice and onboarding confirmation will govern the specific commercial arrangement for each client.
6. Service Selection Framework
Every engagement follows the same process: we understand your business, audience, goals and current digital presence; identify the services and deliverables required; customize the appropriate package based on your requirement and budget; and confirm the final scope, pricing, payment schedule and onboarding requirements before work begins.
7. Client Responsibilities
- Providing timely access to accounts, content, assets and approvals required to execute the project.
- Ensuring that content, images, testimonials and claims provided to us for use in campaigns or on your website are accurate and that you hold the rights to use them.
- Making payments as per the agreed schedule to avoid delays or pauses in ongoing work.
8. Ad Spend & Third-Party Platforms
Where we manage advertising on platforms such as Google Ads or Meta Ads, ad spend is paid directly to those platforms (or routed through us as separately agreed) and is not part of our service fee unless explicitly stated. Results from advertising and SEO depend in part on factors outside our control, including platform algorithm changes, market competition and industry conditions; while we work to optimize performance, we do not guarantee specific rankings, traffic or sales figures unless contractually agreed in writing.
9. Intellectual Property
Upon full payment, final deliverables (such as a completed website, logo or creative assets) created specifically for the client are transferred to the client, except for any third-party licensed elements (fonts, stock photos, plugins, themes) which remain subject to their respective licenses. HeyParth retains the right to showcase completed work in its portfolio unless otherwise agreed in writing.
10. Cancellations & Refunds
Since packages are customized and work typically begins shortly after onboarding, advance payments are generally non-refundable once work has commenced. Any cancellation requests will be reviewed on a case-by-case basis according to the work completed and costs already incurred (including third-party and ad platform costs).
11. Limitation of Liability
HeyParth will exercise professional care in delivering services but is not liable for indirect, incidental or consequential losses, including loss of profits or business opportunities, arising from the use of our services, except where such liability cannot be excluded by law.
12. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services or business practices. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
13. Governing Law
These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts in New Delhi.
14. Contact Us
For any questions regarding these Terms & Conditions or an active project, please contact:
- Email: info@heyparth.com
- Phone: +91 98732 91092
- Address: Connaught Place, New Delhi, Delhi NCR
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